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We are happy to answer questions or help you with returns. Please fill out the form below if you need assistance.

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Frequently Asked Questions


What countries do you ship to?

We currently ship to most countries worldwide. Checkout our shipping page for more information.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout). Our couriers are USPS, UPS, GlobalPost.

Returns and Refunds

How do I return a product?

Please visit our Returns & Exchanges Portal to start the process in a few easy steps.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Product Information

How will I know the lenses are Polarized?

One of the easiest ways to check if your lenses are polarized is to hold one lens in front of the other and while looking through both of them, turn one. When you reach a certain angle the lenses will black out, blocking all light transmission.

I can't find my frame. Can I special order lenses?

Yes! Just send us your frame and we can custom-make new lenses and install them into your frame for a guaranteed perfect fit! Sit back and relax and let us take care of everything. It's simple!

Will I be able to install my new lenses?

Yes! It's Easy to Install your new Sunglass Lenses! Watch our tutorial videos for step-by-step instructions on this simple process!

Can Seek Optics install my new lenses?

We can install the lenses for you with our Sunglass Lens Installation Services. This service costs $30 and includes all shipping fees

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