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US Shipping

  • Free Domestic Shipping on orders over $49
  • Faster Shipping Upgrades Available!
  • Online Tracking available 24/7
  • Confirmation at Dispatch & Delivery
  • All items inspected prior to shipment
  • Secure Packaging

All shipping times are provided by the carrier and are always on business days, Monday through Friday. Saturday service is not available in all areas. An email confirmation with your tracking number will be sent to the email address you've provided. We only use trusted couriers, including USPS, UPS, and GlobalPost

International Shipping Options

  • Free Worldwide Shipping on orders over $99*
  • Faster Shipping Upgrades Available!
  • Online Tracking available 24/7
  • Confirmation at Dispatch & Delivery
  • All items inspected prior to shipment
  • Secure Packaging

*Please Note: Free worldwide shipping cannot be combine with any other promotions. Free shipping is not valid in all countries or in rural areas. We will not know if your address is considered "rural" until we attempt to purchase the shipping label from the courier. You will be promptly notified if there are any issues with your address

**Please Note: If your order needs special attention, or if you need to make a special request, please contact us at sales@seekoptics.com to receive acknowledgment and confirmation. This includes, but is not limited to: change of address, change of phone number, upgraded shipping service, signature confirmation, etc...

Shipping fees are non-refundable. 

We do not ship to the countries below: 

Bonaire

Honduras

Nicaragua

North Korea

Cayman Islands

Laos

Reunion

Iran

Central African Republic

Libya

Surianme

Cuba

Dominica

Martinique

Ayrian Arob Republic

Russian Crimea

French Guiana

Maritius

Turkmenistan

Ukraine

French Polynesia

Myanmar

Tinidad and Tobago

 

Guadeloupe

New Caledonia

Yemen

 


INTERNATIONAL BUYERS - PLEASE NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges, if applied, are the buyer's responsibility. Please check your country's customs office to determine what these additional costs will be prior to buying. Items ship with the United States Postal Service (USPS), UPS or DHL. All shipping times are provided by carrier, and always in Business Days Mon-Fri. Please note that the delivery times given are always estimated and do not include and delays due to custom inspections, weather or other unforeseen events. 

Tracking Number

Will be available on the same or next business day after your package has been shipped out. The tracking number should automatically be provided to you via e-mail. Please contact us if you haven't received an email with your tracking information.

60 Day Returns

Not every purchase can be a hole-in-one, and we understand that. That is why our return policy is simple: If you are not 100% totally, completely and utterly satisfied with your purchase for any reason whatsoever let us know! Here at Seek Optics you are in good hands. 

RETURNS:

You may return new, unopened items within 60 days of delivery for a refund less any applicable restocking fees (see policy below). The buyer is responsible for return shipping fees. We will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.). 

Seek Optics must approve all returns. Due to the vast variety of models and sizes, we request that the buyer contact us for assistance in finding the correct model; otherwise, the buyer may purchase the wrong item multiple times.

You should expect to receive your refund within two weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return or visit our Returns & Exchanges Portal. We will respond quickly with instructions on how to return items from your order.

 

RETURNS CONDITIONS: 

When making returns and exchanges, please bear in mind:

- Any items returned must be in the same condition in which you received them. Items must be unworn, unused, in original selling condition, with tags attached and with the original packaging.

- Prescription Lenses, Final Sale, Discontinued and Personalized items are not eligible for returns.

- When we receive your package, we will inspect the condition of the items before proceeding to exchange or reimburse the returned items. Seek Optics will not accept cash on delivery and will not pay the delivery or return charges. 

- Returned goods are your responsibility until they reach our warehouse, so make sure items are securely packaged to avoid damage during transit.

 

RESTOCKING FEES:

Unless the product is defective or the return is the direct result of a Seek Optics error, Seek Optics may charge a restocking fee of 15% (fifteen) to up to 50% (fifty) of the purchase price paid less shipping and handling, plus any applicable sales tax, which would be applied through a total reduced refund or credit. Please note that shipping fees are non-refundable. 

 

 EXCHANGES:

All exchanges will only be for the same frame model as purchased. If a different model is needed, or if we are upgrading the lenses, the buyer will be responsible for the difference in cost. Please note that a $10 replacement fee will be applied to all exchanges for custom-made items.

Any exchange outside of the 60-day guarantee will count as the warranty redemption and may only be used on a lens of the same value and for the same frame as the original purchase.

To start an exchange, contact us with your order number and details

PROMOTIONS & SALES: 

Promotions/discounts/benefits/privileges are not valid with other on-going promotions, discounts, offers, vouchers, rebates or privileges unless stated. 

The benefits, discounts, offers, gifts, complimentary items, vouchers, promotion codes, rebates, redemptions and privileges are non-redeemable for cash, non-transferable, non-assignable and non- exchangeable and their barter, trade, sale, photocopying, alteration, purchase, or transfer by any person or entity is strictly prohibited. Any use of a promotion, discount or privilege in violation of these Terms and Conditions will render it void.

Gifts, complimentary items, vouchers, promotion codes, rebate letters and redemption letters are non-replaceable if lost, misappropriated, stolen or damaged.

Please check your offers, vouchers, promotion codes, rebate letters and redemption letters carefully for expiration dates as these may vary by promotion.

All information is correct at time of print. While every effort is made to keep our promotions information as up to date as possible, there might be short delays in updating such information. In this instance, the new terms and conditions of the relevant promotion/discount/benefit/privilege shall apply and override the information stated on our website.

 

DISCLAIMER: Seek Optics is a manufacturer and distributor of replacement sunglasses lenses only and does not offer, market, or sell replica or counterfeit products. Seek Optics is not affiliated with Oakley®, Ray Ban®, Costa Del Mar®, Ray Ban®, Rudy Project®, Spy Optics®, Von Zipper®, or any other manufacturers mentioned on this site. All references to the aforementioned trademarks or brands on this website or elsewhere belong solely to said respective trademark owners.

 

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